Booking Terms and Conditions
This document sets out the terms and conditions governing reservations at our property. By making a booking, the guest fully accepts the following:
1. Rate Types and Cancellation Policies
A. Flexible Rate – Bed & Breakfast
Best price guaranteed on our website compared with other online portals.
Reservation with credit card as guarantee; no advance charge.
Free cancellation up to 3 days before check‑in.
From 3 days before arrival, in case of no‑show or early departure, 100 % of the stay will be charged.
After the free‑cancellation deadline, a pre‑authorisation for the full amount will be taken on the guarantee card.
The stay must be paid at check‑in, excluding taxes and extras.
City tax: € 2.00 per person per night (max 5 nights) from age 10.
B. BeSafe Rate Plus – Prepaid Rate with Insurance
100 % prepaid rate – includes all services of the standard rate.
Non‑refundable booking with insurance cover included.
Full charge at the time of booking.
BeSafe Rate Plus insurance cover:
Cancellation for any documentable reason (e.g. illness, cancelled flight, revoked leave) with refund up to 100 %.
Assistance during the stay: medical, baggage, theft, roadside.
Dedicated customer support before, during and after the stay.
Reading the Coverage File before booking is recommended.
City tax: € 2.00 per person per night (max 5 nights) from age 10.
2. Payment Methods
Rates that require a credit card as guarantee involve no advance charges unless otherwise specified. Pre‑authorisations are not actual charges but temporary holds. The stay will be settled at check‑in.
3. Check‑in and Check‑out
Check‑in: 14:30 – 20:30
Check‑out: by 11:00
4. No‑show and Early Departures
In case of no‑show or early departure, the full amount of the stay will be charged.
5. Booking Changes
Any changes are subject to availability and may entail a rate adjustment. Please contact the property quoting the booking number.
6. Personal Data Processing
Data provided will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and used solely for purposes related to reservation management.
7. Acceptance of Terms
By confirming the booking, the guest declares that they have read, understood and fully accepted these conditions.
INFORMATION NOTICE PURSUANT TO ART. 13-14 REG. EU No. 679/2016 FOR THE PROCESSING OF PERSONAL DATA
Dear user,
Agriturismo Tenuta La Romana S.S.A.™ hereby informs you that, pursuant to and for the purposes of articles 13 and 14 of the European Regulation no. 679/2016 GDPR, the data acquired and / or provided by you will be
processed in compliance with the aforementioned regulations.
ROLES
The Data Controller is: Agriturismo Tenuta La Romana S.S.A.™ Strada Canelli, 59 Nizza Monferrato 14049 AT [email protected]
PURPOSE OF MANDATORY TREATMENTS
Agriturismo Tenuta La Romana S.S.A.™ acquires the data provided by you in compliance with the confidentiality and security rules provided for by the Regulations and by the law.
Agriturismo Tenuta La Romana S.S.A.™ processes the data collected in digital format from the website without your express consent (Article 6 of the GDPR) for the following purposes:
carry out your normal activities of answering the questions that come to us through the various forms ofthe website;
fulfill the pre-contractual, contractual and tax obligations deriving from existing relationships with you;
fulfill the obligations established by law, by a regulation, by community legislation or by an order of the Authority (for example: issuing invoices);
exercise the rights of the Data Controller (for example: treasury management, right of defense in court,etc.).
PURPOSE OF NON MANDATORY TREATMENTS
Subject to your specific and distinct consent (articles 6 and 7 GDPR), we will process your data for the following marketing purposes:
send them via e-mail, post, newsletter, commercial communications and / or information material on products and / or services offered by the Data Controller and survey of the degree of satisfaction with the
quality of services;
send them via e-mail, newsletter on products and / or services offered by third-party companies and detection of the degree of satisfaction with the quality of services.
METHOD OF TREATMENT
The treatment consists, for example, in operations of collection, registration, organization, conservation,
extraction, consultation, use, communication, cancellation of personal data. It is carried out, for theaforementioned purposes, according to principles (pursuant to Article 5 of the GDPR n. 2016/679) of lawfulness, correctness, transparency, data minimization and accuracy. The data are processed by telephone, paper,
computer and telematic methods. The processing takes place using suitable tools, technical and organizational
measures adequate to guarantee security, integrity and confidentiality, avoiding in particular the risk of loss, unauthorized access, illicit use, dissemination, in compliance with the provisions of art. . 32 of the GDPR n. 2016/679, by the subjects and in compliance with the provisions of art. 29 of the GDPR n. 2016/679 and art. 2- quaterdecies of the Privacy Code.
NATURE OF DATA CONFERENCE AND CONSEQUENCES OF REFUSAL TO RESPOND
The provision of data for mandatory purposes does not require consent. In the absence of such data we will not be able to provide our services. The provision of data for other purposes is optional and requires your express consent. Without it, you will not be able to receive newsletters, information material, commercial
communications on services offered by the Data Controller or third-party companies.However, you will continue to be entitled to our services.
ACCESS TO DATA
Your data may be made accessible for the aforementioned purposes:
to the employees and collaborators of the Data Controller in their capacity as persons in charge of processing and / or system administrators;
to third-party companies or other subjects (by way of example: professional firms, consultants, software houses that provide management, credit institutions, insurance companies, etc.) who carry out outsourced activities on behalf of the Data Controller, in their capacity as external data processors.
COMMUNICATION OF DATA
The Data Controller may communicate your data to the Public Administration, Supervisory Bodies and / or Judicial Authorities as well as to all other subjects to whom the communication is mandatory or necessary by
law. Your information will not be disseminated.
TRANSFER OF DATA
We inform you that we generally try to avoid data transfers outside the European Union. In any case, it is understood that the Data Controller, if necessary, will have the right to transfer data to non-EU countries. In this
case, the Data Controller ensures from now on that the transfer of data outside the EU will take place in compliance with the applicable legal provisions by stipulating, if necessary, agreements that guarantee an adequate level of protection and / or adopting the standard contractual clauses provided for by the Commission. European Union and / or binding corporate rules.
DATA STORAGE
All personal data provided will be processed in compliance with the principles of lawfulness, correctness, relevance and proportionality, only with the methods, including computer and telematic methods, strictly necessary to pursue the purposes described above. Personal data will be kept for 6 years following the last
contact with the interested party or until the request for cancellation by the same. In this case, the data related to the legitimate interest of the owner or necessary for the fulfillment of legal obligations may still be stored. It
should be noted that the information systems used to manage the information collected are configured, from the outset, in such a way as to minimize the use of personal data.
RIGHTS OF THE INTERESTED PARTY
In his capacity as an interested party, he has the rights referred to in art. 15 ss and art. 77 GDPR, and precisely the rights of:
Obtain from the data controller confirmation as to whether or not personal data concerning him is being processed and, in this case, to obtain access to personal data and the following information: the purposes of the processing; the categories of personal data in question; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if they are recipients of third countries or international organizations; when possible, the retention period of the personal data provided or, if not possible, the criteria
used to determine this period; if the data are not collected from the interested party, all available information on their origin; the existence of an automated decision-making process, including profiling , and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of such
processing for the data subject. Obtain from the data controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing an additional declaration. Obtain from the data controller information relating to personal data concerning him without undue delay, if one of the following reasons exists: a) the personal data are no longer necessary with respect to the purposes for
which they were collected or otherwise processed; b) the interested party revokes the consent on which the processing is based in accordance with Article 6, paragraph 1, letter a), or Article 9, paragraph 2, letter a), and if
there is no other legal basis for the processing ; c) the interested party opposes the processing pursuant to Article 21, paragraph 1, and there is no legitimate overriding reason to proceed with the processing, or opposes the processing pursuant to Article 21, paragraph 2; d) the personal data have been unlawfully processed; e) the personal data must be deleted to fulfill a legal obligation under the law of the Union or of the Member State to which the data controller is subject; Obtain from the data controller the limitation of the processing when one of the following hypotheses occurs:
a) the data subject disputes the accuracy of the personal data, for the period necessary for the data controller to verify the accuracy of such personal data;
b) the processing is unlawful and the interested party opposes the cancellation of personal data and requests instead that its use be limited;
c) although the data controller no
longer needs them for processing purposes, the personal data are necessary for the data subject to ascertain, exercise or defend a right in court; d) the interested party opposed the processing pursuant to Article 21, paragraph 1, pending verification of the possible prevalence of the legitimate reasons of the data controller with
respect to those of the interested party.
Receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to a data controller and transmit such data to another data controller without impediments by the data controller to whom he provided them if the processing is carried out by digital means.
In exercising their rights regarding data portability, the interested party has the right to obtain the direct transmission of personal data from one data controller to another, if technically feasible.
Oppose at any time, for reasons connected with your particular situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letters e) or f), including profiling on the basis of these provisions. If personal data are processed for direct marketing purposes, the interested party has the right to
object at any time to the processing of personal data concerning him for these purposes, including profiling to the extent that it is connected to such marketing.
Right not to be subjected to a decision based solely on automated processing, including profiling , which produces legal effects concerning him or which significantly affects his person in a similar way.
Right to lodge a complaint with a supervisory authority pursuant to art. 77.
METHOD OF EXERCISE OF RIGHTS
You can exercise your rights at any time by contacting the Data Controller at the following e-mail address: [email protected]
EXTERNAL DATA PROCESSORS
The updated list of external data processors is kept at the registered office of the Data Controller .
MODIFICATION OF THE CURRENT NOTICE
This information was drawn up on 2022-11-30 15:51:21 and may undergo changes over time also due to additions or legislative and regulatory changes on the subject. The interested party is invited to consult this
page often.
